Behind Milo’s Technology: A Seamless U.S. Mortgage Experience for International Investors

Navigating the U.S. mortgage market as an international investor can be complex. At Milo, we've built a web application that simplifies this process, offering a fully autonomous solution tailored to the unique needs of cross-border clients. Our technology-driven approach ensures a seamless journey from application to fully funded mortgage, all without the need for direct human interaction.

The Engine Powering Milo’s Mortgage Programs

At the core of Milo's innovation is our proprietary engine, which evaluates multiple loan scenarios based on a range of borrower attributes. Our decisions are purely data-driven, ensuring fairness and accuracy without human bias. This approach goes beyond traditional methods by analyzing income, property value, rental potential, and other key factors to present the best possible loan options for each borrower.

Our application logic integrates with leading mortgage pricing engines, correlating interest rates with the selected program based on the data input by the customer. By relying on data rather than subjective criteria, we ensure that every borrower is treated equitably, making the process transparent and consistent.

A Global Team with a Local Touch

Milo's engineering team, based in both the U.S. and Colombia, is led by senior engineers familiar with the U.S. mortgage process. This team collaborates closely with our sales and operations teams in a continuous feedback loop, ensuring that our application is always improving. By combining local expertise with a global perspective, we create a product that meets the diverse needs of our international clientele.

Our focus on user experience is reflected in every detail of our application. We’ve carefully designed the language and UX to align with the various languages and cultural nuances of our customer base. For instance, we no longer require U.S.-centric address formats, such as zip codes, which were a barrier for many of our Latin American and Caribbean clients.

Transparency and Efficiency: A Winning Combination

One of the standout features of Milo’s technology is our commitment to transparency. Our web application automatically generates a loan estimate within minutes, allowing users to lock in their rate early in the process. We also provide clear communication of all costs and fees upfront, enabling borrowers to make informed decisions.

Our interactive slider tool is another powerful feature that enhances customer decision-making. By adjusting their loan amount, users can instantly see how their rate and monthly payments will change. This tool empowers borrowers to explore different scenarios without the need for additional applications, saving time and reducing unnecessary complexities in the loan process.

Security at the Forefront: SOC 2 Type II Certification

In today’s digital age, security is paramount. Milo is proud to have achieved SOC 2 Type II certification, a rigorous standard developed by the American Institute of CPAs (AICPA). This certification ensures that our processes, controls, and systems meet the highest standards for security, availability, processing integrity, confidentiality, and privacy.

Achieving this certification involved a thorough audit conducted by the Johanson Group, which reviewed our internal controls, including data security and change management. Our SOC 2 Type II certification is a testament to Milo’s commitment to protecting our clients’ sensitive information and ensuring operational effectiveness across the board.

We also partner with DocuSign, a trusted leader in e-signature technology, to further safeguard our clients' data during the document upload and signing processes. With these measures in place, our clients can have peace of mind knowing that their information is secure.

Loan Programs Tailored by Technology to Meet Your Needs

Milo offers a range of loan programs, each shaped by our proprietary technology. Our engine evaluates borrower scenarios and filters them through these primary options, allowing for nuanced decisions that meet the diverse needs of international investors:

1. Income-Based (Full Doc) Program: This program is tailored to borrowers with verifiable income streams. Our technology assesses income, debt-to-income ratios, and assets, filtering these attributes to provide the most competitive rates. The data-driven approach ensures that the program aligns perfectly with a 30-year mortgage structure.

2. Rental-Income Based (DSCR) Loan: For those investing in income-generating properties, this program focuses on the property’s cash flow. Our engine evaluates the debt service coverage ratio (DSCR) and other factors to ensure the property can support loan payments. This scenario-based approach allows for a tailored 30-year mortgage option based on the property’s potential.

3. Bridge Financing: Designed for investors with time-sensitive needs, bridge loans offer short-term financing. Our technology assesses the property’s value and exit strategy, allowing us to deliver a financing option that bridges the gap to permanent funding or property sale efficiently.

These programs, refined by our technology, ensure that borrowers receive personalized loan options based on their unique financial profiles.

Real Results for International Clients

Milo’s technology consistently delivers results for our international clients. Canadian investors, for example, often choose Milo because their traditional banks are slower and rely on manual processes. With our fully automated system, customers receive a comprehensive evaluation within minutes, providing them with a clear understanding of costs and an immediate sense of progress.

The introduction of our slider tool has further enhanced the user experience, enabling customers to quickly explore different loan scenarios. By providing instant insights into how changes in loan amounts affect monthly payments and rates, this tool helps streamline decision-making, ultimately reducing delays and making the overall process more efficient.

The Future of Cross-Border Mortgages

At Milo, we’re not just simplifying the mortgage process—we’re revolutionizing it. Our technology-driven approach, combined with our commitment to transparency and security, ensures that international investors can navigate the U.S. mortgage market with confidence. As we continue to innovate and expand our offerings, we remain dedicated to providing the best possible experience for our clients, helping them achieve their financial goals securely and efficiently.

The opinions expressed in the Blog are for general informational purposes only and are not intended to provide specific advice or recommendations for any individual or on any specific security or investment product.